Is my product damaged?
If at any time you are unsure or have questions about your SAFE-TEC helmet's condition, you can send it to SAFE-TEC for a free inspection. Our technician will thoroughly inspect your helmet, note any damage found and make our recommendations on whether the helmet should continue to be used. contact us for more details on this free service.
What's the warranty on LIZVIESPORT products?
Any LizvieSport helmet determined by LizvieSport to be defective in materials or workmanship within one (1) year of the purchase date will be repaired or replaced, at SAFE-TEC's option, free of charge when received at the factory freight prepaid, together with proof of purchase. If you have questions regarding the warranty coverage on your helmet, contact us or refer to your helmet' manual.
How do I obtain replacement parts for my product?
Some small parts can be purchased on this site. Look for the "accessories" section. For all other parts, contact us. We are here to help.
Can I use my bicycle helmet for other sports/activities besides cycling?
Each LizvieSport helmet is certified for specific activities and should not be used for other sports. All helmets listed in the cycling section of this website are ONLY for cycling.
Can I paint my helmet?
LizvieSport does not recommend paints or solvents of any kind to be used on our helmets. They can damage a helmet so that its protective capabilities are significantly reduced.coast
When should I replace my helmet?
LizvieSport has a general recommendation of replacing your helmet every three (3) years. If you are unsure of the condition of your helmet, or whether it should be replaced, contact us for information on a free inspection.